:root{--portal-ink:#202b38;--portal-muted:#6d7886;--portal-line:#e7ebee;--portal-blue:#234777;--bs-body-color:#202b38;--bs-secondary-color:#6d7886}
*{box-sizing:border-box}.portal-app{margin:0;background:#f6f8fa;color:var(--portal-ink);font-family:Inter,'Segoe UI',sans-serif;font-size:14px;line-height:1.6;-webkit-font-smoothing:antialiased}.portal-app a{text-decoration:none}.portal-icon{flex-shrink:0;vertical-align:middle}
.portal-sidebar{position:fixed;inset:0 auto 0 0;width:252px;display:flex;flex-direction:column;background:#fff;border-right:1px solid var(--portal-line);padding:31px 20px 0;z-index:20}.portal-brand{display:flex;align-items:center;gap:11px;color:var(--portal-ink);font-size:15px;font-weight:800;letter-spacing:.3px}.portal-brand small{display:block;font-size:9px;font-weight:600;letter-spacing:1.8px;color:#8a939f;margin-top:1px}.brand-symbol{display:grid;place-content:center;position:relative;width:39px;height:40px;flex-shrink:0;border-radius:11px;background:#234777;color:#fff;font-size:32px;font-weight:750;line-height:1}.brand-symbol span{position:absolute;right:7px;bottom:6px;font-size:24px;color:#b4d7ff}.workspace-label{font-size:10px;letter-spacing:1.5px;font-weight:700;color:#7f8995;margin:48px 13px 15px}.portal-navigation{display:grid;gap:7px}.portal-navigation a{display:flex;align-items:center;gap:12px;padding:12px 14px;color:#697482;border-radius:8px;font-weight:550}.portal-navigation a:hover{background:#f5f7f8;color:#234777}.portal-navigation a[aria-current]{background:#eaf1fb;color:#234777}.portal-navigation a[aria-current]:after{content:'';width:6px;height:6px;border-radius:50%;background:#234777;margin-left:auto}.sidebar-help{margin-top:auto;margin-bottom:24px;background:#f4f7fc;border:1px solid #e3eaf3;border-radius:12px;padding:19px 16px}.sidebar-help>.portal-icon{color:#234777;width:26px;height:26px;margin-bottom:12px}.sidebar-help strong{display:block;font-size:13px}.sidebar-help p{font-size:12px;color:#697c96;margin:7px 0 14px;line-height:1.8}.sidebar-help a{font-weight:650;font-size:12px;color:#234777;display:flex;align-items:center;justify-content:space-between}.sidebar-account{border-top:1px solid var(--portal-line);padding:22px 0;display:flex;align-items:center;gap:10px;min-width:0}.portal-avatar{display:grid;place-content:center;background:#e8eff9;color:#345d91;border:3px solid #fff;box-shadow:0 0 0 1px #e0e8f4;width:37px;height:37px;border-radius:50%;font-weight:700;flex-shrink:0;text-transform:uppercase}.sidebar-account>div{min-width:0}.sidebar-account strong{display:block;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:130px}.sidebar-account small{font-size:10px;color:#77818d}.sidebar-account form{margin-left:auto}.sidebar-account button{background:none;border:0;color:#6b7d97;padding:4px}
.portal-workspace{margin-left:252px;min-height:100vh;display:flex;flex-direction:column}.portal-topbar{height:81px;background:#fff;border-bottom:1px solid var(--portal-line);display:flex;align-items:center;justify-content:space-between;padding:0 42px;font-size:12px}.breadcrumb-root{color:#7d8895}.breadcrumb-divider{margin:0 15px;color:#b3bdc4}.support-link{display:flex;gap:8px;align-items:center;color:#6b7785;font-size:12px}.support-link .portal-icon{width:17px;height:17px}.portal-main{padding:39px 42px 35px;max-width:1510px;width:100%;margin:0 auto;flex:1}.portal-footer{display:flex;justify-content:space-between;color:#7a8792;font-size:11px;padding:20px 42px;border-top:1px solid var(--portal-line)}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:29px}.eyebrow{font-size:10px;letter-spacing:1.7px;color:#5d7698;font-weight:700;margin:0 0 7px}.portal-app h1{font-size:29px;font-weight:650;letter-spacing:-1px;margin:0 0 7px;line-height:1.25}.page-heading p:not(.eyebrow){font-size:13px;color:var(--portal-muted);margin:0}.portal-app h2{font-size:16px;font-weight:650;letter-spacing:-.2px}.portal-app h4{font-size:19px}.portal-app h5{font-size:16px}
.portal-app .btn{border-radius:7px;font-size:12px;font-weight:600;padding:10px 17px;display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap;transition:background .15s,box-shadow .15s}.portal-app .btn-primary{--bs-btn-bg:#234777;--bs-btn-border-color:#234777;--bs-btn-hover-bg:#1b385f;--bs-btn-hover-border-color:#1b385f;--bs-btn-active-bg:#1b385f;--bs-btn-active-border-color:#1b385f;box-shadow:0 3px 6px #23477712}.portal-app .btn .portal-icon{width:16px;height:16px}.portal-app .btn-light{background:#fff;border-color:#e1e6e9;color:#53616c}.portal-app .card{border:1px solid var(--portal-line);border-radius:12px;box-shadow:0 3px 8px #202b3802;overflow:hidden}.stat-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-bottom:28px}.stat-card{background:#fff;border:1px solid var(--portal-line);border-radius:11px;padding:22px 24px;position:relative}.stat-label{color:#74808c;font-size:12px;font-weight:500}.stat-value{font-size:31px;line-height:1.3;font-weight:650;letter-spacing:-1px;margin-top:12px}.stat-caption{font-size:11px;color:#78858e;margin-top:6px}.stat-icon{position:absolute;top:22px;right:22px;width:35px;height:35px;border-radius:10px;display:grid;place-items:center;background:#eef1f7;color:#7385a3}.stat-card:nth-child(2) .stat-icon{background:#fff6e7;color:#b08134}.stat-card:nth-child(3) .stat-icon{background:#edf6f1;color:#438b69}.panel-heading{display:flex;align-items:center;justify-content:space-between;padding:22px 24px;border-bottom:1px solid var(--portal-line);gap:12px}.panel-heading h2{margin:0}.count-pill{display:inline-block;background:#f0f3f5;color:#6d7d89;font-size:10px;padding:2px 7px;border-radius:5px;margin-left:8px;vertical-align:middle}.panel-heading p{font-size:12px;color:#74828e;margin:5px 0 0}.panel-heading a{color:#234777;font-size:12px;font-weight:600}
.ticket-toolbar{display:flex;align-items:center;gap:12px;padding:17px 24px;border-bottom:1px solid var(--portal-line);flex-wrap:wrap}.ticket-search{display:flex;align-items:center;gap:9px;flex:1;min-width:160px;max-width:360px;background:#fff;border:1px solid #e1e6eb;border-radius:7px;padding:8px 11px;color:#7c8b98}.ticket-search input{border:0;outline:0;width:100%;font:inherit;font-size:12px;background:transparent;color:#364554}.ticket-search .portal-icon{width:16px;height:16px}.ticket-toolbar select{width:auto;min-width:145px;font-size:12px;padding:9px 32px 9px 12px;border-color:#e1e6eb}.portal-app .table{font-size:12px;--bs-table-bg:transparent;margin:0}.portal-app .table th{font-size:10px;font-weight:600;letter-spacing:.65px;text-transform:uppercase;color:#748390;background:#fafbfc;padding:14px 24px;border-bottom:1px solid var(--portal-line);white-space:nowrap}.portal-app .table td{padding:19px 24px;vertical-align:middle;border-color:#eef1f3;color:#71808d}.portal-app .table tbody tr:last-child td{border-bottom:0}.portal-app .table tbody tr:hover{background:#fcfdfd}.ticket-number{color:#234777;font-weight:600;font-size:11px}.ticket-subject{display:block;color:#344250;font-weight:550;max-width:390px;white-space:normal}.ticket-meta{font-size:10px;color:#7c8b97;margin-top:3px}.status-badge{display:inline-flex;align-items:center;gap:6px;border-radius:5px;font-size:10px;font-weight:600;padding:4px 8px;white-space:nowrap;background:#edf1f7;color:#536b91;text-transform:capitalize}.status-badge:before{content:'';width:5px;height:5px;background:currentColor;border-radius:50%}.status-resolved,.status-closed{background:#eaf5ee;color:#377551}.status-in_progress,.status-open,.status-assigned{background:#edf3ff;color:#446da4}.status-pending,.status-waiting_on_customer{background:#fff4df;color:#8c6b26}.priority{font-size:11px;text-transform:capitalize;color:#6e7c89;display:inline-flex;align-items:center;gap:6px}.priority:before{content:'';width:6px;height:6px;border-radius:2px;background:#a8b7c3}.priority-high:before{background:#e5a34f}.priority-critical:before{background:#d16b6b}
.empty-state{text-align:center;padding:58px 24px 62px}.empty-art{width:74px;height:74px;display:grid;place-items:center;margin:0 auto 21px;border-radius:22px;background:#edf3fc;border:1px solid #dce7f7;box-shadow:0 0 0 8px #f7f9fd;color:#5278ad;transform:rotate(-6deg)}.empty-art .portal-icon{width:33px;height:33px;transform:rotate(6deg)}.empty-state h3{font-size:16px;letter-spacing:-.3px;margin:0 0 8px;font-weight:650}.empty-state p{font-size:12px;color:#74818d;max-width:320px;margin:0 auto 20px;line-height:1.8}.panel-note{display:flex;gap:8px;align-items:center;font-size:11px;color:#71849e;margin:17px 2px}.panel-note .portal-icon{width:14px;height:14px}.portal-pagination{padding:16px 24px;border-top:1px solid var(--portal-line)}.dashboard-columns{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:22px;align-items:start}.welcome-banner{padding:27px 30px;background:#edf3fc;border:1px solid #d9e5f6;border-radius:12px;display:flex;align-items:center;justify-content:space-between;margin-bottom:27px;gap:20px}.welcome-banner h2{font-size:20px;margin-bottom:8px;letter-spacing:-.5px}.welcome-banner p{margin:0;max-width:480px;color:#617b9b;font-size:12px}.welcome-banner>.portal-icon{width:65px;height:65px;color:#7f9fc9;margin:0 18px}.knowledge-item{padding:20px 24px;border-bottom:1px solid var(--portal-line)}.knowledge-item:last-child{border:0}.knowledge-item strong{display:block;font-size:12px;font-weight:600}.knowledge-item p{font-size:11px;color:#74848d;margin:7px 0 0;line-height:1.8}
.form-layout{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:24px;align-items:start}.portal-app .form-label{font-size:12px;font-weight:600;margin-bottom:8px}.portal-app .form-control,.portal-app .form-select{font-size:13px;border-color:#dfe6e9;border-radius:7px;padding:11px 13px;box-shadow:none}.portal-app .form-select{padding-right:35px}.portal-app .form-control:focus,.portal-app .form-select:focus,.ticket-search:focus-within{border-color:#7f9fcb;box-shadow:0 0 0 3px #23477712}.portal-app .form-control::placeholder{color:#7b8b96}.portal-app .form-text{font-size:11px;color:#74838c}.form-section{padding:26px}.form-section+.form-section{border-top:1px solid var(--portal-line)}.form-actions{display:flex;align-items:center;justify-content:space-between;padding:20px 26px;background:#fbfcfc;border-top:1px solid var(--portal-line)}.form-actions small{color:#76858f;font-size:11px}.help-panel{border:1px solid #dce6f5;background:#eef3fb;padding:24px;border-radius:11px}.help-panel>.portal-icon{color:#466fa5;margin-bottom:17px}.help-panel h2{font-size:14px}.help-panel p,.help-panel li{font-size:12px;color:#617b9b;line-height:1.9}.help-panel ul{padding-left:17px;margin:16px 0 0}.detail-back{display:inline-flex;align-items:center;font-size:12px;color:#567298;margin-bottom:24px}.portal-app .badge{border-radius:5px;font-size:11px;padding:8px 10px;font-weight:600}.portal-guest-nav{background:#fff;border-bottom:1px solid var(--portal-line);padding:18px}.guest-home-link{font-size:12px;color:#597497}.portal-app a:focus-visible,.portal-app button:focus-visible{outline:3px solid #7e9fcf;outline-offset:4px}.portal-app .alert{font-size:13px;border-radius:9px}
@media(min-width:1600px){.portal-main{padding-top:48px}.portal-sidebar{width:270px;padding-left:25px;padding-right:25px}.portal-workspace{margin-left:270px}}
@media(max-width:1100px){.portal-sidebar{width:215px;padding-left:15px;padding-right:15px}.portal-workspace{margin-left:215px}.portal-main{padding:28px 24px}.portal-topbar{padding:0 24px}.portal-footer{padding:18px 24px}.dashboard-columns,.form-layout{grid-template-columns:1fr}.stat-card{padding:18px}.stat-icon{right:15px;top:18px}.portal-app .table th,.portal-app .table td{padding-left:18px;padding-right:18px}}
@media(max-width:760px){.portal-sidebar{position:static;width:100%;padding:17px 18px 12px;border-right:0;border-bottom:1px solid var(--portal-line)}.portal-brand{font-size:13px}.portal-brand small{font-size:8px}.workspace-label,.sidebar-help{display:none}.sidebar-account{padding:10px 0 0;margin-top:12px}.sidebar-account .portal-avatar{width:28px;height:28px;font-size:11px}.sidebar-account small{display:none}.sidebar-account strong{max-width:220px}.portal-navigation{display:flex;margin-top:18px;gap:6px}.portal-navigation a{font-size:11px;padding:9px 10px;gap:7px;flex:1;justify-content:center}.portal-navigation .portal-icon{width:16px;height:16px}.portal-navigation a[aria-current]:after{display:none}.portal-workspace{margin:0}.portal-topbar{height:56px;padding:0 20px;font-size:11px}.support-link{font-size:0}.support-link .portal-icon{width:20px;height:20px}.portal-main{padding:27px 18px}.page-heading{align-items:flex-start;margin-bottom:23px;gap:12px}.portal-app h1{font-size:25px}.page-heading p:not(.eyebrow){font-size:12px}.page-heading .btn{padding:10px 12px;font-size:11px;margin-top:14px}.stat-grid{gap:9px;margin-bottom:22px}.stat-card{padding:15px 12px}.stat-label{font-size:10px}.stat-value{font-size:25px;margin-top:10px}.stat-caption{font-size:9px}.stat-icon{position:static;width:26px;height:26px;margin-bottom:9px}.stat-icon .portal-icon{width:15px;height:15px}.panel-heading{padding:18px}.ticket-toolbar{padding:15px;gap:8px}.ticket-search{max-width:none}.ticket-toolbar select{min-width:120px}.empty-state{padding:48px 20px}.portal-footer{font-size:9px;padding:16px 18px}.welcome-banner{padding:22px}.welcome-banner>.portal-icon{display:none}.form-section{padding:20px}.form-actions{padding:18px;gap:15px}.form-actions small{max-width:130px}.portal-guest-nav .container{padding:0}.guest-home-link{font-size:11px}}

/* Preserve the original Technowell navy header and blue actions. */
.portal-topbar{background:#234777;border-bottom-color:#234777;color:#fff}.portal-topbar .breadcrumb-root{color:#d2e0f2}.portal-topbar .breadcrumb-divider{color:#a6bddb}.portal-topbar .support-link{color:#fff}